"... Cliftons provide a great environment to enable learning.”

FAQ's
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GENERAL

BOOKINGS

GENERAL


How do I organise a tour of your facility?

Click here to fill out our online form, and a Business Development Executive will be in touch shortly to arrange a suitable time.

In the mean time, I recommend taking a virtual tour of our facilities. Please click here to be taken to 'Facility Tours'.


What are your hours of operation?

Our facilities are open from 8.00am - 6.00pm, Monday to Friday. Access to the facility is available 24 hrs a day, 7 days a week - please contact your Facility Manager to arrange after hours access. Please note: charges may apply to access the facilities outside normal business hours.

Where are you planning to open more facilities?

Cliftons have had requests to open facilities in Singapore, China, and Korea, and are currently looking into these possibilities. If you have a requirement for facilities (either nationally or internationally), please be sure to let us know. All Cliftons locations have been opened due to our client's requirements.

How much does it cost to hire a training room?

To receive a quotation, please fill out the required information here, and a Business Development Executive will be in contact with you shortly. To receive a 'Public Rates Sheet', please click here to send us an email, ensuring you have included your contact information (i.e. name, company, email, phone). As each training solution is individually tailored, you may wish to speak to a Business Development Executive to discuss your needs. Please call 1800 629 088, or send us an email

I'd like to join your newsletter mailing list - how can I do this?

Please click here to send us your details.

Do you have any companies that can recommend your services?

Please take a look at our Case Studies. Alternatively, our email newsletters regularly have information that may be of assistance to you. Please click here to view our latest newsletter. 

Click here to see our testimonials.

I would like to speak to someone about my requirements, who do I call?

To get in touch with someone immediately, please call 1800 629 088. If you would like a Business Development Executive to call you, please send an email ensuring you include all necessary information such as you name, company, email address, telephone, and preferred time to call.

BOOKINGS

 

I need to conduct a Video Conference to the USA - am I able to use your facilities after hours?

Our facilities are available for use 24 hours a day, 7 days a week. Additional charges may apply for facility hire outside of normal business hours, please contact your local Facility Manager for more information.
 

How will my students know where to go when they arrive at your training centre?

Cliftons staff members meet and greet the students every morning, from 8.00am until the last class starts. On the first day of your course, students will be informed which room they are in. Instructors are given information regarding the facility, such as the location of emergency exits, where to go for lunch, where the bathrooms are, etc., so they can answer any student enquiries should they arise throughout the day. Each training room has an internal telephone, with contact number for administration and technical support. The Facility Manager can be contacted at any time to answer any additional questions.
 
 

What hotels are near your training centre? 

For information regarding the location of our training centres (including local hotels, car parking, chemists, etc) please download the 'Facility Information Guide' 
  
 

I need to send my manuals to you - who should I address them to, and how will I know if they have arrived or not? 

All couriers should be sent attention to the Facility Manager. Their details can be found here. If you would like to be informed when your shipment arrives, please make a note on the box with your request, including contact details. Alternatively, you can email the Facility Manager for more information.
 
 

The instructor of my course would like to arrive early on the first day of training - what time is he able to access his training room?

Unrestricted access is available from 8.00am, Monday to Friday, as all Cliftons buildings are secured before this time. Should you need to access your training room earlier, please contact your Facility Manager to make arrangements.
 

One of my students has special dietary requirements - how do I order a special lunch for her?

Cliftons has created a 'Lunch Voucher System', where students are given a lunch voucher redeemable at a nominated food court. This system offers students variety, and also caters to special dietary requirements. If you are ordering an in-house lunch for your students, please be sure to inform the Facility Manager of any special dietary requirements at the time of booking.