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_ QUICK LINKS				_ HAPPINESS GETS RESULTS!


Cliftons Homepage				Contributed by Emotional Intelligence Worldwide
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Facility Images				Recent research from positive psychology is proving statistically what most of us already know - happier people perform better! Not only that but they live longer, have more friends and more money, are more creative, make better decisions, are more tolerant, are harder working and more successful. What does it take to increase performance in individuals, teams and organisations? There are three components of satisfaction, which in turn link to performance, which you may like to consider:
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Archived eNewsletters				Positive emotion
Contact Cliftons				Happier people are more satisfied and tend to perform better. We know from experience that misery tends to make us inactive and self-absorbed. The quality of our lives are directly linked to the quality of our emotions – if you spend most of your life miserable, that is the quality of your life.

_ FIRST WORD FROM ME

				ENGAGEMENT
Welcome to the September / October edition of Cliftons.Communication! Cliftons Sydney Training Facility felt like a caged animal earlier this month as the barriers were erected for APEC. Fortunately, we had little disruption and a fantastic view of some motorcades as they drove through George Street. Many people in the city took full advantage of the long weekend and planned disruptions throughout the week … the city seemed like a ghost town for most of the week! Also taking advantage of the long weekend was two of our own, Daniel Tyson-Jones and Kerriann Harrison. Daniel and Kerriann tied the knot in a beautiful ceremony on Sydney’s Northern Beaches with family and close friends. Congratulations to you both! Also out of town recently was the Cliftons Senior Management Team who travelled the world to visit our global network of facility providers. At each location they ensured Cliftons are offering the highest possible standard of venue and service. We can now offer you the choice of more than 60 first class venues in cities around the world. Your Account Manager can co-ordinate your training logistics requirements from South America to Paris, Guangzhou to Mumbai, leaving you to concentrate on your business and event content. Click on this link for further information. We look forward to seeing you at Cliftons in the near future. In the meantime, enjoy the longer days and warmer weather … summer is almost upon us! KARLIE PEARSON PR & Communications Executive				This is about how we utilise our strengths at work, whether it is character strengths or personality strengths. How engaged are you in what you do on a daily basis? Have you experienced “flow” – where you are so engaged in your task that time disappears? How do you engage your team? People who are engaged in what they do tend to perform better.




				MEANING
				This refers to the amount of meaning people get from what they do. It is human nature to ask why … it is inbuilt and we need to consider that in business too. Do you serve something bigger than yourself? Who benefits from what you do? Does it make a difference? Do you and your team understand why you are doing what you are doing?




				What can you do to enhance these areas for yourself, for your team and for your organisation?


				ABOUT EMOTIONAL INTELLIGENCE WORLDWIDE
				Emotional Intelligence Worldwide is a consultancy specialising in people. Development programmes focus on emotional intelligence, positive psychology and personal development techniques to increase self-awareness and awareness of others, allowing for more effective performance. Research has shown emotional intelligence is a key component of exceptional performance.



				EIW offer a comprehensive approach including assessment tools, training and development programmes and evaluation processes. Programmes are tailor-made to clients needs, ensuring that the training and facilitation reflects the individual organisations culture and objectives. EIW aims to breathe spirit into the minds of individuals and organisations to achieve their own level of excellence and drive performance.








				For further information call EIW on 02 9908 8775 or visit www.emotionalintelligenceworldwide.com
_ IT'S BACK! ... Cliftons Corporate Indulgence, QLD

				_ MICROSOFT PARTNER CONFERENCE 2007


				With a business relationship stemming over six years and as a vendor partner to Microsoft, Cliftons was recently invited to attend and exhibit at Microsoft’s Partner Conference in both Australia and New Zealand. With an aim to support and assist other Microsoft Partners, Nick Mihalopoulos and Stephen Cox of Cliftons attended the Hamilton Island Conference earlier this month. “Successful implementation of software includes end user training,” said Nick Mihalopoulos, Microsoft Key Account Manager. “Cliftons has partnered with Microsoft and their partners for over six years, providing high-tech training facilities across the Asia Pacific. End user adoption is vital with any new roll out or software implementation – Cliftons is proud to provide the facilities for such an important task to occur.” The Cliftons duo had a fantastic time at the Partner Conference and want to acknowledge key staff within Microsoft who have done a fantastic job creating awareness of Cliftons within both Microsoft and their partner community. Microsoft’s Inaugural New Zealand Partner Conference was held the following week and was attended again by Nick Mihalopoulos and Cliftons New Zealand Country Manager, Cathy La Ville. Microsoft put on yet another fantastic show and the representatives from Cliftons were again pleased to be invited to such a prestigious event. “The key relationships developed during our time with the Microsoft partners is exciting,” said Cathy La Ville. “I look forward to hosting many Microsoft and Partner conference training or conference sessions in New Zealand, and congratulate Microsoft on such a successful event!"



You asked for it – and now it’s back! Cliftons Brisbane’s Annual Corporate Indulgence Evening is now famous. The complimentary event will take place on Thursday, 18^th October at Cliftons Brisbane Training Facility. For further information, please contact Lorraine Pacey on 07 3231 0999. RSVP’s are extremely limited, so book early to ensure you don’t miss out!








_ YOU ARE INVITED ...








As a national partner to AGSM, Cliftons is proud to hosts AGSM’s Cocktail Reception at Cliftons Adelaide Training Facility. The Cocktail Reception is a perfect opportunity for prospective MBA students and HR / Learning & Development teams to learn more about the AGSM MBA programme. It is also a fantastic chance to network with AGSM admissions staff, current and former students. Dr. Julie Cogin is a Senior Lecturer and the Associate Head of School of Organisations and Management at the Australian School of Business. Julie teaches on AGSM's full time MBA, EMBA and the Graduate Certificate of Change Management. Julie will present a brief overview of her research, which demonstrates that most organisational reward systems actually inhibit innovation and creativity. She will then outline some suggestions for aligning a reward system with an innovation strategy. The event will take place on Thursday, 18^th October at Cliftons Adelaide Training Facility. For further information, please click here.























_ UPCOMING EVENTS


Government Technology World, ACT Date: 15^th October 2007 Location: National Convention Centre, Canberra Link: Click here 3^rd CIPS Australia Annual Conference Date: 16^th – 17^th October 2007 Location: Crown Towers, Melbourne Link: Click here Corporate Indulgence, QLD Date: 18^th October 2007 Location: Cliftons Brisbane Training Facility Contact: Lorraine Pacey (07 3231 0999) AGSM Cocktail Evening Date: 18^th October 2007 Location: Cliftons Adelaide Training Facility Link: Click here FST Technology & Innovation for Banking & Finance, NSW Date: 23^rd – 24^th October 2007 Location: Four Seasons Hotel, Sydney Link: Click here


				_ CONGRATULATIONS!


				Congratulations to Miranda Chestney of ProActive Services! Miranda was the lucky winner of Cliftons Business Card Draw at the itSMF Conference in Melbourne in mid-August. Miranda (right) is pictured with Cliftons Eva Derham (left).